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Accessibility Statement

Last Updated: June 15, 2026

Our Commitment to Inclusivity

At Free & Easy, we believe that fashion and digital experiences should be accessible to everyone. We are dedicated to providing a seamless, equitable, and inclusive online experience for all our customers, including those with visual, motor, auditory, or cognitive disabilities.

To fulfill this mission, we have committed to designing, developing, and maintaining our digital storefront in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, Level AA, recognized as the international standards for web accessibility.

Our Methodology: Continuous & Native Accessibility

Digital accessibility is not a one-time project, but a continuous commitment woven into our site's native architecture. To ensure our platform remains usable for all, we employ a rigorous, ongoing compliance strategy that includes:

  • Native Code Prioritization: We prioritize accessibility within our site's native code to ensure a seamless experience with your own assistive tools and settings. This focus on structurally sound HTML and semantic markup allows our site to work organically with screen readers and keyboard navigation.
  • Routine Auditing: Our digital team conducts periodic accessibility reviews using a combination of industry-standard diagnostic tools (such as axe DevTools and WAVE) alongside manual keyboard-only navigation testing.
  • Supported Technologies: We actively test and optimize our site's compatibility with the most commonly used assistive technologies, including screen readers such as VoiceOver (Apple), TalkBack (Android), JAWS, and NVDA.

Navigating Third-Party Content

Our website utilizes select third-party applications and widgets (such as customer reviews, payment gateways, or interactive feeds) to enhance your shopping experience. While we advocate for high accessibility standards when selecting our digital partners, we do not have direct control over the underlying source code of these external applications. If a third-party application creates a barrier on our site, we are committed to finding an accessible alternative or assisting you directly.

An Ongoing Journey

The digital landscape is constantly evolving. As we frequently update our inventory, imagery, and content, minor accessibility gaps may occasionally occur. We view accessibility as a continuous journey of improvement. If you discover a page, feature, or element that does not meet your needs, please know that our team is actively working to remediate it.

We Are Here to Help

Your experience matters to us. If you encounter any barriers while browsing www.freeandeasy.com, navigating our checkout, or managing your account, please reach out to our dedicated support team. We are standing by to assist you with finding information, selecting an item, or facilitating your purchase via email.

Contact Support
Email: support@freeandeasy.com

  • Response Time: We aim to respond to all accessibility inquiries within 24–48 business hours.

To help us resolve your issue as quickly as possible, please specify the web page URL and the specific challenge you encountered when contacting us.